~Policies~

CYLINDER HEAD & ENGINE CORE RETURN POLICY

     In order for us to supply quality remanufactured engines and parts to the public at economical prices we must factor in the value of the old, worn out engine. Some castings are only worth scrap prices but others have great value depending upon supply and demand.
The nasty old casting received in exchange from you must meet the following reasonable conditions:
    A. The casting must be the same as that which was purchased.
    B. The old casting must be free of cracks or poor welds, including crankshafts and rusty castings are not acceptable.
    C. Castings must have all of the parts on it that are furnished with the replacement casting.
    D. Parts destroyed or not returned from common  domestic gas engines as part of casting will be charged as follows: Connecting rod assembly. $15-$50 each, Non-roller camshafts $26 each, Head Bolts $4, pushrods $2, Rocker arms $5, Unusable blocks, heads and cranks will offset the core deposit at the going core rate in Chicago Illinois.  If your core is bad, you may turn in a like core you scrounged up as long as it meets the other requirements listed here. If you turn up odd cores, call us and see if they are anything we can use.

     The old casting must be received for credit within thirty (3O) days from date of invoice or we will assume the replacement was sold outright and remove it from our records of engines on which deposits can be credited. Often the engine sent to you was built from a core we have sourced from an outside core supplier. The core suppliers are very strict as far as returns are concerned and they mean returned in 30 days. They commonly deny us core credit which is passed on to you when returned after 30 days so please return that core in a timely fashion so the core suppliers can keep them in play. 

Core Deposit refunds will by default returned by mail or paypal by request in 30 days.

Due to the nature of the industry, we do not have a money back guarantee. Engines returned for repair, whether covered under warranties, or not, may take up to 30 days to repair and have ready for re-shipment.

Any engines requiring finish assembly or machining at the point of ordering, are considered custom engines and not returnable.

Longblock engines ordered from completed, assembled stock are subject to a 30% restocking charge if returned, regardless of reason. Credits are issued 14 days after receipt of engine. Engines from completed, assembled stock, returned with ripped open bags or any sign of dust contamination or other damage, must be torn down, cleaned and reassembled using new gasket sets, tested and are subject to a restocking charge of 50%. Please. Please, keep returns perfectly clean.

There are thousands of different engine combinations and it's possible that we may ship one incorrectly. We must be allowed an opportunity to build and ship the correct engine in a reasonable time. If we ship an engine that does not fit properly, the core engine, whether rebuildable or not should be sent back with the non fitting engine to save in shipping costs and to allow us the opportunity to match and rectify the problem.